Katydid-It Top FAQs

  • What is Katydid-It?

    Katydid-It is a creative home décor and gift brand specializing in seasonal handcrafted items like mugs, shirts, ornaments, and signs. Every piece is designed and made by hand, with a touch of whimsy and attention to detail.

  • Can I request a custom design?

    Absolutely! Custom orders are one of our specialties. Just fill out our Custom Order form with your details, and we’ll work together to bring your vision to life.

  • How long will my custom order take?

    Custom orders typically take 1–2 weeks to complete, depending on complexity and our current order volume. Rush options may be available for an additional fee.

  • Do you offer shipping?

    Yes! We ship across the U.S., with rates calculated at checkout based on weight and location. Local pickup at The Painted Tree Marketplace is free.

  • What is your return policy?

    Because most items are custom or seasonal, all sales are final. If there’s an issue with your order, please contact us within 7 days so we can make it right.

  • Do you offer seasonal or limited-edition items?

    Yes!!!!! Each season brings fresh designs and limited-run pieces. Once they’re gone, they’re gone!